To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform (ICP) provides "Large Company" communications features and applications to Small and Medium sized Businesses. The SX-200 ICP has the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

The SX-200 ICP can help:

  • Improve the external image of your business by enhancing customer service and employee productivity.
  • Provide transparent communications for remote locations, teleworkers and mobile employees.
  • Add Standard Unified messaging and increase employee productivity and satisfaction.
  • Enable your business to take advantage of flexible deployment options with investment protection for the future.
  • Reduce your capital expenditures and operating costs.

The SX-200 ICP is a perfect all-in-one solution for a number of key vertical markets including:

  • Hospitality
  • Legal
  • Health Care
  • Education
  • Finance / Banking
  • Retail
  • Real Estate
  • Government
  • Automotive
  • Construction
  • Engineering firms

The Mitel SX-200 ICP provides extensive Key and PBX System features and support for many applications:

  • Seamless IP Networking across multiple sites on private networks or over the Internet
  • Teleworking and Softphone with presence and availability
  • Mobile "twinning" with your office phone to allow a single number to reach multiple devices - with a single voice mail box
  • 500+ telephony features
  • Embedded Standard Unified Messaging, Personal Contacts and Message Notification
  • Auto-attendant, ACD, and WiFi
  • Support for the broadest range of IP desktop devices within the industry today
  • Web-based interface that allows for easy system programming
  • Hot Swap, which allows users to change any extension to their own
  • 802.3af compliance for Power over Ethernet
  • Embedded Layer 2 16-port Power over Ethernet 802.3af Switch (SX-200 ICP CXi Controller only)
  • The SX-200 ICP is available in the US, Canada, Latin America, Romania and Caribbean regions. 
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